Mission & Margin is the Business of Healthcare

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The Modern Discipline of Patient Experience

In this Interview

Corporate Vice President for Patient Experience
McLeod Health

Catherine Lee serves McLeod Health as the Corporate Vice President for the Patient Experience where, in the early part of her 18-year career with McLeod, she served as Director of Marketing, and more recently, as Corporate Chief of Staff. She also spent ten years as Vice President and Consultant for Patient Satisfaction Services with the nationally-recognized, Omaha-based firm, Professional Research Consultants.

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