Thursday, April 23 @ 12:00 - 1:00 pm | Webinar
Hosts: Guilford Medical & Dental Managers + Greater Greensboro MGMA
Physician practices have turned to telehealth, live chat and chatbots to adjust to the COVID-19 pandemic new normal. While telehealth is well understood, live chat and chatbots are relatively new.
In this seminar, Matthew Hanis will cover:
How two physician practices are using Live Chat and Chatbots in their COVID-19 response
How these tools can be used to secure new telehealth visits and new patients now and after the pandemic
Privacy, security and workflow implications
Triage bots and symptom checkers
Hanis is founder and executive producer for Business of Healthcare,
an interview series serving 19,000 senior healthcare leaders from around the United States.