Banner Health ED Triage App improving net promoter scores
In this Interview
As the senior director of the Banner Innovation Group at Banner Health, Mark leads innovation strategy development for growth across the network. Prior to his work at Banner, Mark spent 23 years at Atlantic Health System where he was responsible for formulating strategies and implementing plans to drive market penetration. In addition, he supported M&A due diligence, and managed all CN processes. As part of his tenure at Atlantic Health, Mark was responsible for Six Sigma, Lean, and Industrial Engineering deployments throughout the enterprise. Mark also held managerial positions in the consulting, manufacturing, and banking sectors as a masters prepared engineer.