Rethinking Quality Measures
In this Interview
Bernadette Spong oversees financial operations for Orlando Health including finance, supply chain, information services, revenue management, asset strategy, and care coordination. Since her 2015 arrival, Orlando Health's bond rating has been upgraded by Moody's Ratings Agency from A3 to A2. Orlando Health issued $310 million of refinanced debt in April 2016. Prior to joining Orlando Health, Bernadette served as SVP/CFO of network hospitals for the $3.4 billion University of North Carolina HealthCare System in Chapel Hill where she was previously CFO of UNC Rex Health Care. Spong is a licensed CPA in Florida and North Carolina. She holds a BS in Accounting from the University of North Carolina - Greensboro and an MBA from Elon University. She has received numerous honors including Becker's Hospital Review 2016 Hospital and Health System Chief Financial Officers to Know.
Richard A. Royer has served as the chief executive officer of Primaris since 2001. He has extensive administrative healthcare experience and is actively involved in several statewide healthcare initiatives. In 2006 he was appointed by the Missouri governor to the Missouri Healthcare Information Technology Task Force and chaired the resources workgroup. He also serves on the board of directors for the Excellence in Missouri Foundation. In his over 35 years of medical business experience he has held positions as chief executive officer at Cuyahoga Falls, Ohio, General Hospital; executive director of Columbia Regional Hospital in Missouri; and founder and president of Avalon Enterprises, a medical financial consulting firm. He graduated from the University of Akron, Ohio, with a BS in Accounting, from Cleveland State University with an MBA, and from the Advanced Management Program of the University of Pennsylvania’s Wharton School of Business.